Privacy Policy

To improve your experience of this website we collect some information from you as you use it. In collecting this information we are acting as a data controller, and as such are required by law to provide you with information about us, how and why we use your data, and what rights you have related to our collection and use of that data.

 

Whenever you access the Specialist Project Logistics Supplies Ltd website, Specialist Project Logistics Supplies Ltd is the data controller.

 

Information we may collect from you

 

We may collect and process the following data about you:

 

Information provided by you to us in the course of your dealings with us. You may be asked to provide information at the time of registering to use our website, when purchasing or subscribing to goods or services made available through our website, or when requesting further services and/or information from us.

 

Any information requested by us from you when you enter a competition or promotion sponsored by us, or when you report a problem with our website.

Details we receive from credit reference or fraud detection agencies in the course of any transaction carried out through our website.

 

Details of your visits to our website, including (but not limited to) traffic data, location data and the website resources you access.

 

Who we are

 

We are Specialist Project Logistics Supplies Ltd . Our address is Sky Business Park, Unit 13 Delta Court, Doncaster DN9 3GN

 

You can contact us by post at this address, by contacting us here or by telephone on 01302 882 335

 

When you use our website

 

Our website relies on a number of cookies, used by ourselves and by third parties, to deliver a better service to you. When you use our website to browse the products, services and information we make available these cookies allow the website to function, collect useful information about visitors, and improve your experience as a user of the website.

 

When you submit an enquiry via our website

 

When you submit an enquiry via our website we will ask you to provide your name, telephone number and email address. This information will be used to respond to your query, which may include providing you with any requested information about our products and services. We may also send you one or more emails after your enquiry, to follow up your query and ensure that we have answered it to your satisfaction. We do this based on a legitimate interest in providing you with accurate information about our products and services prior to a sale.

 

Your enquiry is stored and processed as an email within the European Economic Area. It is also logged on a Content Rights Management system on a cloud server based within the European Economic Area.

 

We do not use your information to any automated decisions that might affect you. Enyment provider. We do not retain your card details.quiry emails are stored locally for five years, after which they are securely archived and kept for a further ten years. At the end of this period they are deleted CRM records are kept for five years from the date of your last contact with us.

 

Your right to complain

 

If you wish to complain about how we use your information, please feel free to contact us directly so we can discuss and resolve your concerns. Hoevever, you also have a right to contact the Information Commissioner’s Office directly. This can be done through their website.

 

Updates to our Privacy Policy

 

From time to time we review and update this Privacy Policy to ensure you are protected to the full extent of the law and to take account of changes in the way data is used. If we want to use your personal data in ways that we haven’t previously identified, we will contact you to provide information about our plans and, if necessary, ask for your consent.